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Are real-time feeds supported for all cards? Can I fetch all types of transactions in real-time?

You can fetch real-time feeds for various types of transactions from Visa and MasterCards. However, the following cards and transaction types are not supported:

Notes:

  • The transactions that were made before connecting and verifying the cards cannot be fetched.
  • Currently, Real-time feeds are supported for Visa and Mastercards in the US, UK, Canada, Germany, and Global editions of Zoho Expense. The Global edition includes the US, UK, Canada, Germany, Austria, Denmark, Finland, Ireland, Netherlands, Poland, Italy, and Sweden.
  • Real-time feeds for Visa and Mastercards in Austria are currently available in early access in the Global edition of Zoho Expense. Write to us at support@zohoexpense.com to enable it for your organization.
  • Real-time feeds currently support only corporate cards.

Unsupported Cards

  • Government administered prepaid cards, including EBT cards
  • Wells Fargo Mastercards
  • Non-reloadable prepaid cards
  • Closed loop cards (store cards, gift cards, etc.)
  • Visa’s Flexible Spending Account (FSA) and Health Savings Account card (HSA)
  • Insurance prepaid cards
  • Visa Buxx

Unsupported Transaction Types

  • Transactions not processed through the Mastercard payment system, including fees charged by banks to cardholders that do not occur on the Mastercard payment system, such as international transaction fees levied by the bank
  • Purchases on debit cards that are authorized by PIN instead of a signature
  • Payments made through other payment methods such as a third-party payment app, where Mastercard is chosen as a funding source without presenting the card directly to the merchant
  • Payments of existing card balances
  • Balance transfers
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