How it works?
- Step 1
Requirement gathering & documentation
We sit with you to understand your business requirements to the last detail. The inputs gathered shall be used in drafting the statement of work (SOW) that outlines the plan-of-action (i.e) project milestones, tasks and timelines.
- Step 2
Implementation
After agreeing on the requirements, we proceed with the project implementation through agile sprints. We maintain regular communication with customers to provide updates and gather feedback.
- Step 3
Project delivery & training
Once the solution is ready, we move for user acceptance testing(UAT). After go-live, we on-board users with hands-on training on the projects that we’ve worked on.
- Step 4
Hyper-care support
The on-boarded users will be supported by our dedicated experts who’ll be readily available to help with answering queries, resolving issues and much more.
3 reasons to leverage our Professional Services program
Fast-forward solution delivery
Our experienced product experts have a proven track record in delivering full-featured custom analytics solutions within the least possible time-frame.
High-end customization
Be it any requirement—say data integrations, data preparation and modeling, defining KPIs, building data visualizations, user management, or setting up deployment option of your choice—we can get it done. Zoho Analytics is proven to have effectively handled dynamic, complex analytics needs at any scale.
Lower Total Cost of Ownership
Our pricing is very transparent and the total cost in terms of licensing, customisations, training and support, adds up to the least amongst all our market peers.
Ready to get started?
Get a tailored pricing plan in line with your unique business requirements. Our experts will ensure you have a complete analytical solution, in the shortest possible time.
- $ 150 /hour
- Local taxes (VAT, GST, etc.) will be charged in addition to the price mentioned above.
- Contact Us
Reach out to us
Fill in the form and we’ll have one of our experts reach out to you to discuss further
Contact UsFrequently Asked Question
Will Professional Services be offered as a complimentary service?
No, this is a paid service. The final cost will depend on your business requirements and the scope of work to be done.
What is the approximate duration of the service?
The total duration varies based on your scope of work. You'll be informed of the expected duration in the statement of work(SOW).
I don't have a complete idea on how to approach/implement analytics in my business. Should I still be able to leverage this service?
Yes you can. Our seasoned consultants will assist you through the "requirement gathering" phase and ensure your business requirements are realised and documented till the last detail.
If I wish to cancel the service midway, can I get a refund?
A refund cannot be processed once you've enrolled in the program. If you have a specific question related to this, please reach out to services@zohoanalytics.com
Will I be provided any training on how to use the solution?
Of course! You'll be provided with an exclusive training to master all the configurations, customizations and development done in the implemented solution.
How long will we get Hyper care support?
Hyper care support will be available for a defined duration for providing clarifications, resolving issues and offering guidance to customers, in the smooth take over of the solution delivered. As part of the statement of work the time duration for Hyper care support will also be communicated.
Who will support us after the project sign-off stage?
Our product's technical support team will assist you with your product-related queries after the hyper-care support phase is complete.
Get In Touch
Want to avail our service? Have questions on the service or pricing? Please fill out this form to schedule a call with us. We will get right back with answers to all your queries.