Customize and Branding

Zoho Assist comes with an intuitive and clutter-free user interface to make sure that setting up and managing your account is not an uphill task. Enjoy a hassle-free experience creating email templates, managing your technicians, configuring email addresses, fetching on-demand reports, or rebranding your account, using the browser or desktop apps.

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Effortless Rebranding. 

Do you want to give Zoho Assist a personal touch? Customize it by adding your company's name, logo, and favicon. You can even create a customized portal URL to access Zoho Assist.

Rebranding

Keep Track of Your Sessions With Reports.

Use Reports to maintain comprehensive data about every remote support and unattended access session. You can even choose from our wide range of custom views to analyze past sessions from different perspectives. 

Reports
Email templates

Customize Email Templates.

Customize email templates or use default email templates to cater to prospects. Easily maintain brand language while sending session invites, technician invites, and unattended access installer links to your customers.   

Join Sessions From Your Favorite Webpage. Embed Customer Widget.

Joining a remote support session from your website or blog can make your remote customers feel secure. Customer Widget is a simple HTML snippet that can be added to your customer's website or blog quickly, allowing your customers to join sessions in a jiffy.

Customer Widget
Email confguration

Configure Your Email.

Configure the sender's email address, along with reply-to and CC email addresses, for all the session invites sent from your organization. This helps you stay consistent with email addresses while communicating with your customers.

Easy User Management.

The straightforward interface allows you to add and manage technicians easily. You can grant every technician permission to conduct remote support, unattended access sessions, or both. All technicians in your organization can access unattended computers and you can also define computer group permissions.

User Management

Manage Sessions Right From  Your Google Chrome Browser.

If you're on a Chromebook or a fan of browser plugins or apps, get the Zoho Assist Extension or App for Google Chrome. You can conduct remote support sessions and manage unattended computers from your browser.

Chromebook
Desktop Application

Desktop App. 

Start remote support and unattended access sessions from your desktop with the Zoho Assist desktop app. It involves a light-weight installation which should take only a couple of seconds.

Customer Plugin.

Customer plugin lets your customers to join sessions right from their desktop. It gets installed quickly and comes with rebranding for easy reference. Note: Currently this App is available only for Windows.

Customer Pluggin

Troubleshoot easily. No hassles. No clutter.

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