Remote Support and Remote Access Integrations

We know you need more than just one tool for your business needs, so we integrated Zoho Assist with top-notch Service Desk, Help Desk and CRM solutions. We also know that everyone uses a different solution. That's why we've enabled remote support and remote access functionality integration into your business workflow, with Zoho Assist API.

  • Import your Google contacts to your Zoho Assist account with a single click and get prompted whenever you want to start a remote support session with your customer.

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  • Access your users' computers from anywhere, with Spiceworks' Remote Support tool for Windows and Mac workstations.

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  • Start a support session from within your Zendesk tickets. Resolve issues more quickly by viewing your customer's screen in real time.

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  • Handle things directly — one click from a help desk ticket and you'll be remotely connected to your customer's computer.

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  • Initiate a remote support session right from the live chat console, so your customers get instant support.

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  • Increase your ticket closure rates by initiating or scheduling a remote support session right from your tickets.

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  • Analyze and troubleshoot issues on your customer's computer by starting a remote support session right from your service requests.

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API Integration

Seamlessly connect Zoho Assist with your existing tools and workflow. Develop custom apps or embed remote support capabilities into your ITSM, Servicedesk, Helpdesk, and CRM solutions. It gives you the ability to integrate remote support, unattended access, and screen sharing functionalities into the platforms easily and helps achieve lesser incident resolution time and improved customer happiness.

API Documentation

Integrate Zoho Assist into your Software Applications 

Want to integrate remote support capabilities into your Kiosks, Android/iOS Apps, OEM devices, ITSM or CRM solutions? Send us a request here, and we'll get back to you shortly.

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