Zoho Desk has helped us provide great support availability across multiple channels, maintain prompt response times, and manage the overall customer experience without breaking a sweat.Read More
We analyzed other products in the market but Zoho Desk blended into our organization structure better than anything else.Read More
We migrated our service from another service to Zoho Desk. We like it how it works together with other Zoho services that make our process more streamlined.
Our company has been trying a lot of help desk apps for a long time, always feeling that something is missing, Zoho Desk helped us to change that.
Super intuitive to pick up and use from the go. It was extremely easy to set up the entire team and inform them on how to utilize the basic features of Zoho Help Desk.
It has replaced the mode of interactions from emails, phone calls, chats, social media platforms to one single platform. It completely makes the experience of raising support request by your customers very easy. Also customers can raise tickets in their native languages as it has incorporated around 9 international languages. It has also simplified the task of help desk team as they can better monitor each request & resolve them after deciding priority.
So far, more than satisfied. Integration with Zoho CRM and SalesIQ is problem-free. The app is very easy to match to the own style! It's also very user friendly. Try the free trial periods, it will not disappoint.
Ease of use, easy set up and good reports. The setup was a charm, was able to integrate with our domain and also we setup a tickets page for our customers.
I love Zoho, it's so fun to use, and the integrations save me time and money. I have tried Zendesk, Autotask, and several other platforms. I love Zoho compared to the competitors.
I can only recommend Zoho Desk as the best solution currently on the market. It is fast, easy to use, has all needed features at very low cost!
This is definitely a professional ticketing system that almost any size company can use.
The best customer demand and ticket management software. Without a doubt I found a system that I am a fan for ease of use, quantity of resources, support for my company, etc.