Add-ons and Integrations

Zoho Desk offers a number of add-ons and integrations to help you expand the capabilities of your help desk. You can set up telephony, hook your help desk up with SMS alerts, keep your contacts up to date, and more, with these integrations.

Zoho Apps

  • Integrate your Zoho Desk and Zoho CRM accounts, for seamless coordination between sales and customer service teams.

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  • Add bugs for support tickets from within Zoho Desk, by integrating with Zoho BugTracker.

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  • Write scripts in Zoho Creator to obtain records from and update records in Zoho Desk.

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  • Instantly convert chat conversations with visitors from Zoho SalesIQ into tickets in Zoho Desk.

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  • Add form entries in Zoho Forms as tickets in Zoho Desk.

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  • Perform advanced analytics in Zoho Desk by integrating with Zoho Reports, a full-service business intelligence product.

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  • Zoho Assist

    Provide instant support by getting access to your customer's screen right from your ticket screen, with our Zoho Assist integration.

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Telephony Partners

  • central logo
  • amazon-weblogo
  • babel-forcelogo
  • duocomlogo
  • workphonelogo
  • spotfonelogo
  •  koologo
  • knowlarity
  • Numintec Logo
  • Zadarma Logo
  • Foneco Logo

Other Apps

  • Collaborate, communicate and share information directly from Zoho Desk by integrating with GSuite.

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  • Zoho Desk enables you to notify your customers and support representatives using text messages (SMS).

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