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Create business workflows for Trengo without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Trengo workflows

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Create contacts in Trengo for new companies in Roll


Let your teams and their members access important customer details on one platform, rather than having to search through multiple apps for it. This flow will create a contact in Trengo when a new company is created in Roll.


How it works
1) A new company is created in Roll.
2) Zoho Flow creates a new contact in Trengo.
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Create contacts in Trengo for new companies in Roll

Roll + Trengo

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Send mail in Trengo when an order is completed in Neto


Streamlining communication will not only help with timely updates, but also in planning for growth. Automate communication between your warehouse, sales reps and wholesaler/distributor, by leveraging the power of Neto. This flow will send an email via Trengo when a new order is completed in Neto.

How it works
1) A new order is completed in Neto.
2) Zoho Flow sends an email via Trengo.
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Send mail in Trengo when an order is completed in Neto

Maropost Commerce Cloud (formerly Neto) + Trengo

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Send emails in Trengo when orders are shipped in BillBee


Reduce the anxiety of your customers by promptly sharing the details of their order. This flow will send an email via Trengo when a order is shipped in BillBee.

How it works
1) An order is shipped in BillBee.
2) Zoho Flow sends an email via Trengo.
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Send emails in Trengo when orders are shipped in BillBee

Billbee + Trengo

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Send Cliniko invoice details in Trengo emails.


Sending invoices via email is a highly mundane task. So let automation handle it, while you attend to tasks that require your attention. This flow will send an email with a detailed invoice via Trengo when an invoice is generated in Cliniko.

How it works

1) A new invoice is generated in Cliniko.
2) Zoho Flow will send an email with the invoice via Trengo.
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Send Cliniko invoice details in Trengo emails.

Cliniko + Trengo

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Create tasks in Roll when tickets are assigned in Trengo


Tracking and recording the progress of a task or ticket shouldn't be a daunting task. Automate the process of gaining complete visibility of a ticket. This flow will create a new task in Roll when a ticket is assigned to an agent in Trengo.

How it works
1) A new ticket is assigned to an agent in Trengo.
2) Zoho Flow creates a new task in Roll.
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Create tasks in Roll when tickets are assigned in Trengo

Trengo + Roll

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Send emails in Trengo for new email tasks in Yanado


When multiple teams and their members are involved in a project, communication can easily break down! Communicating uniformly, and in a systematic way, will result in greater team work efficiency. This flow will send an email via Trengo when a new task is created in Yanado.


How it works
1) A new task is created in Yanado.
2) Zoho Flow sends an email via Trengo.
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Send emails in Trengo for new email tasks in Yanado

Yanado + Trengo

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Build your own Trengo integrations

Connect Trengo with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Trengo workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Outbound message sent

Triggers when a new outbound message is sent

Inbound message received

Triggers when a new inbound message is received

Ticket reopened

Triggers when an existing ticket is reopened

Note created

Triggers when a new internal message is created

Ticket closed

Triggers when an existing ticket is closed

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Ticket label added

Triggers when a new label is added to an existing ticket

All Actions - Actions are the automated tasks

Assign label for ticket

Assigns the specified label for an existing ticket

Create ticket

Creates a new ticket

Create profile

Creates a new profile

Send ticket message

Sends a ticket message

Send email

Sends an email to the specified email address

Create contact

Creates a new contact

Update profile

Updates the details of an existing profile by ID

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Fetch ticket

Fetches the details of an existing ticket by ID

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Update contact custom field

Updates the details of an existing contact custom field

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

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Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >
Network with us  

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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