Issue Tracking and Workflow

Record issues swiftly and tackle them with ease. Get a consolidated view of all your issues and track their progress with reports. Automate the mundane tasks and personalize the interface to suit your needs.

Issues

Submit bugs easily with details like classification and reminder options. Import bugs from other trackers or export them in spreadsheets. Create custom views to focus on bugs that are the most time sensitive for your project. Log your hours with each issue and review your status with reports.

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Issues

Automation

Stay in the loop with automated emails during events like when an issue is created or updated. Configuring business rules lets you update issue details, notify third party applications through webhooks and perform any required business logic using custom functions, once the rule is triggered. Meet the terms of your deal with clients by automating your SLA.

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Automation

Customization

Log issues directly from external websites. Define your own fields and statuses to fit your requirements. Set your own workflows and link related issues for a smoother running of your projects. Tailor your mails to include the exact information that you want your recipients to know.

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Customization

Kanban

Let everyone in your team know what needs to be done. View your bugs as cards placed in different columns, where each column corresponds to a bug's status. Customize the cards based on your workflow.

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Kanban view

SLA

Define targets that you are aiming to reach, specify who and when to escalate, and make sure your guarantees are never broken.

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SLA