What is Zoho Recruit?

Zoho Recruit is an easy-to-use Applicant Tracking System that helps staffing agencies and recruiting departments track job openings, resumes, candidates and contacts more quickly and efficiently. Zoho Recruit allows you to spend less time on the process and more time on what you do best - getting the right candidate.

 What is the difference between staffing agencies version and internal recruitment version?

Except for Client and Contact Management in the staffing agencies version all modules remain the same for both the versions.

 How can I choose between staffing agencies or HR version?

Once you sign up for Zoho Recruit, you can choose between the two options that suit your needs:
  • Staffing Agencies and Independent Recruiters - Comprehensive ATS for Staffing and Recruiting Agencies with Client and Contact Management
  • HR Departments - Complete internal recruitment solution with candidate tracking

 Can I switch between staffing agencies and internal recruitment modules?

Once you have selected the module, it is not possible to switch between the modules.

 What browsers does Zoho Recruit support?

Zoho Recruit supports Internet Explorer 10 and above, Mozilla Firefox 3 and above, Google Chrome and Safari.

 What are the languages supported by Zoho Recruit?

Currently, Zoho Recruit supports the following languages:
  1. English
  2. Italian
  3. German
  4. Russian
  5. French
  6. Spanish
  7. Dutch
  8. Korean
  9. Portuguese
  10. Swedish
  11. Polish
  12. Hungarian
  13. Turkish
  14. Vietnamese

 Is my data safe with Zoho Recruit?

With Zoho Recruit, data security is guaranteed. We have used proven network security components in place to ensure the highest security for your data. This includes physical security practices (like 7x24x365 security, video monitoring, biometric access, bullet-resistant walls), network security (encryption, intrusion detection/prevention), people processes and redundancy/business continuity. Please refer the following link to know more about Zoho Security Practices, Policy and Infrastructure: http://www.zoho.eu/security.html

 Is Zoho Recruit US/EU Safe Harbour compliant?

Yes, we are US/EU Safe Harbour compliant.

 How can I view or change the details of my account?

In the Zoho Accounts page, you can view/change your personal information, password, contacts, groups, email ids, preferences, security question, etc.

To access My Account:

  1. Sign into Zoho Recruit.
  2. Click your login picture located on the upper right corner and click My Account.
    Zoho Accounts page is displayed. You can view/change your details here.

 How can I change my password?

You can change the password of all Zoho Services in Zoho Accounts.

To change the password:

  1. Sign into Zoho Recruit.
  2. Click your login picture located on the upper right corner and click My Account.
  3. In the Zoho Accounts page, under Home tab, click the Change Password link.
  4. In the Password page, specify your Current Password and New Password in the corresponding fields.
  5. Click Save.

The new password is updated and is applicable to all Zoho Services.

 Can I upgrade from Free Edition to Standard Edition without losing the data?

Yes, you can upgrade from Free Edition to Standard Edition without losing any data.

 How can I export and take a backup of all the data?

Zoho Recruit allows you to export and take a backup of all your data in a few simple steps. You can export all your data in different formats like XLS, CSV and TSV, and the attachments in Zip file. Click here to learn how.

 Can I transfer my Recruiter Admin role to another user?

Yes, you can transfer your Admin role to another user. Please contact support@zohorecruit.com for more details.