Analyze and track your key service desk metrics. Be empowered.1 Million Users. 10 Million Reports and Dashboards. 1 Reporting Service
Zoho Reports advanced analytics connector for ManageEngine ServiceDesk Plus makes it easy to slice and dice your service desk data the way you like. It pre-packages 80+ hand-picked reports on incident management, SLA, technician performance, worklog, and tasks, that help you jump-start your IT analytics from the time you set it up.
Your ServiceDesk Plus data gets seamlessly synced to Zoho Reports. Access a fully featured BI tool from within your ServiceDesk Plus account.
Governed by strong Zoho Security Practices, including support for a secure encrypted connection.
Ready made reports
Zoho Reports ServiceDesk Plus Connector provides you with 80+ ready made reports & dashboards, that you'll love and find great value in instantly.
Visual analysis and dashboarding
Visually analyze and build insightful reports and dashboards with easy drag-and-drop interface. No database queries required!
Variety of reporting components
Use a wide variety of charts, pivot tables, kpi widgets & tabular view components to build insightful reports and dashboards.
Develop reports together with your colleagues and collaboratively analyze them for informed decision making.
Email, export & print reports
Reports & dashboards can be scheduled for emailing or can be exported into a variety of file formats for offline access.
Embed reports anywhere
Embed your reports and dashboards across websites, blogs, applications or intranets for wider consumption.
David KreigerPresident, SalesRoads
I needed a rigorous way to analyze and display calling data for our B2B Appointment Setting campaigns.