Monitor your brand's performance | Online Help - Zoho Social

Monitor your brand's performance

It's important to stay on top of your brand's performance on every social channel. Brand Health helps you with that precisely. Think of it like a fitness tracker, but for your brand. It provides you with stats and numbers that help you understand how your brand is doing on a particular social channel. Instead of counting steps or calories, this tracks all the numbers that matter to your brand's social media marketing efforts.  
 
How does this work? By watching four key metrics - Total Followers, New Followers, No. of Posts, Reach, and Engagements.
 
The stats in green signify growth or progress, while ones in red indicate a drop or decline. You can learn more about what each of the stats mean by simply hovering over the question mark on the stats bar.  You can monitor the performance metrics of your brand from over the past 30 days.


Brand Health stats are available for:
  1. Facebook Page
  2. Twitter Profile
  3. Instagram Business Profile
  4. LinkedIn Company Page
  5. Google My Business listing
  6. YouTube Channel
  7. TikTok Channel
Note:
  1. They are not available for LinkedIn Profile, and Facebook Group due to the API restrictions.
  2. You would be unable to view the stats such as Reach for your Twitter Profile and TikTok Channel, and Total Followers, New Followers, and No. of Posts for your Google My Business Listing due to API limitations. 

View detailed statistics of your brand's performance

You can view in-depth data on the various performance metrics available for the brand from brand health by simply clicking on the desired metrics. Apart from that, you can also initiate a discussion with your team about the data, export it as PDF, PNG, or CSV, send it as an email, or schedule it to be sent automatically to your team.

Note:
  1. The Engagements section in Brand Health denotes the total number of engagements (such as likes, comments, and shares) for posts created in the last 30 days. Whereas, the detail view denotes the total engagement received in the last 30 days.  

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources