Drive sales with effective lead management.

Converting a lead into a potential buyer depends on efficient communication and nurturing. From lead generation to scoring to conversion, Zoho CRM ensures proper follow-up to move your leads through the sales funnel.

  • Smart forms for lead generation.

    Capture leads from your landing pages hosted on WordPress, Unbounce, Joomla, and other content management systems with ease.

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  • Capture trade show leads.

    Scan business cards and QR codes using the Leads app and instantly push new contact information into CRM.

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  • Turn website visitors into leads.

    Engage with your website visitors and convert them to leads, right from your chat window.

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  • Discover leads from social media.

    Follow conversations about your brand on Twitter, Facebook, and Google+. See what your potential customers are up to and engage with them in real time, all from the Social Tab.

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  • Web forms
  • Leads app
  • Live chat
  • Social

Distribute leads automatically.

Pre-defined workflow rules let you assign leads to sales reps based on geography, product, or department. You can also use round robin queues to route leads equally and optimize follow-ups.

Convert leads to deals.

When leads are willing to buy your product or service, turn them into deals with just a click. While converting, also create follow-up tasks.

Measure the effectiveness of marketing.

Track the ROI of leads from different sources. Key performance indicators like conversion ratios, cost per deal, and more give you concrete insights about how to improve your campaigns.